Dataset

Complaints -Department of Communities, Child Safety and Disability Services

Complaints are where a member of the community or a stakeholder or a departmental employee expresses dissatisfaction, anxiety, apprehension, unease or worry with a departmental service, a funded service, or any aspect of any service provided by the department, including the behaviour or actions of employees, or a person otherwise engaged by a funded service. Complaints matters are recorded where the issues raised remain unresolved to the client’s satisfaction, and are referred by the receiving officer to an appropriate senior officer for assessment and other action as set out in the procedure.

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XLS

Complaint matters by service type
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CSV

Complaint matters by service type
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XLS

Complaint matters by service area by matter type
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CSV

Complaints matters by service area by matter type
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XLS

Complaint matters closed by satisfaction with outcome
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CSV

Complaint matters closed by satisfaction with outcome
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XLS

Complaint matters by referral manner
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CSV

Complaint matters by referral manner.
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XLS

Complaint matters by public interest disclosure
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CSV

Complaint matters by public interest disclosure
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XLS

Complaint matters by issue sub-category
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CSV

Complaint matters by issue sub-category
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XLS

Complaint matters closed by issue outcome
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CSV

Complaint matters closed by issue outcome
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XLS

Complaint matters by issue category
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CSV

Complaint matters by issue category
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XLS

Complaint matters by informant relationship
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CSV

Complaint matters by informant relationship
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XLS

Complaint matters by matter type by informant gender
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CSV

Complaint matters by matter type by informant gender
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XLS

Complaint matters by matter type by client gender
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CSV

Complaint matters by matter type by client gender
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XLS

Complaint matters by how received
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CSV

Complaint matters by how received
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XLS

Complaint matters closed by satisfaction with process
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CSV

Complaint matters closed by satisfaction with process
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XLS

Complaint matters by category of funding
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CSV

Complaint matters by category of funding
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XLS

Complaint matters by child safety status
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XLS

Complaint matters closed by closure reason
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CSV

Complaint matters closed by closure reason
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XLS

Complaint matters by client age group
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CSV

Complaint matters by client age group
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XLS

Complaint matters closed by service area by matter type
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CSV

Complaint matters closed by service area by matter type
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CSV

Complaint matters by child safety status
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XLS

Complaints received by Complaints Review or regional office, 2011–14
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CSV

Complaints received by Complaints Review or regional office, 2011–14
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XLS

Complaints closed by Complaints Review or regional office, 2011–14
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CSV

Complaints closed by Complaints Review or regional office, 2011–14
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Additional Information

Field	Value
Published (Metadata Record)	03/03/2026
Last updated	04/03/2026
Organisation	Australian Federal Government
License	cc-by-4
Update Frequency	Unknown

Complaints -Department of Communities, Child Safety and Disability Services

Data and Resources

Data preview - Complaints closed by Complaints Review or regional office, 2011–14

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